mistakes-of-a-call-center-operator
Top 5 Mistakes of a Call Center Operator
The performance and quality of call centers often suffer from operational failures. In this article, we’ll look at the main mistakes made by operators.
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b2b-cold-сall-script
B2b Cold-Call Script
Work in b2b is considered complicated, it is different from the b2c segment. You have to be prepared straight away for the fact that there will be no connection
humbuglabs.org
components-of-ideal-telephony
How to Make the Cost of a Virtual Number Pay Off?
Often it is not enough just to buy a virtual number and set up a PBX, so that customers come through this sales channel. The service provided by the company is important.
humbuglabs.org
telephony-services-for-sales-department
What IP-telephony Services the Sales Department Needs
IP-telephony successfully replaces landline communication. It does not require any additional support or devices, while guaranteeing uninterrupted communication
humbuglabs.org
Sound Insulation in the Office
Working Ergonomically with Sound Insulation in the Office
Everyday life in the office is often noisy and many people find it stressful. Ringing phones, loud colleagues, noisy printers and coffee machines.
humbuglabs.org
Advantages and Disadvantages of IP-Telephony
Advantages and Disadvantages of IP-Telephony
The advantages of IP telephony Some of the basic advantages of IP telephony have already been mentioned. The other plus points depend on the provider and/or device.
humbuglabs.org
How to Organize and Conduct a Conference Call
How to Organize and Conduct a Conference Call
In this article you will learn how to select a suitable provider and how a conference call is organized and conducted. How to find a suitable provider
humbuglabs.org
Tips to Avoid Phishing Scams
7 Tips to Avoid Phishing Scams
Phishing scams have been around almost since the dawn of the Internet, which has an unexpected downside. Since phishing attempts often follow a familiar
humbuglabs.org
PHISHING
How do you Recognize a Phishing Attempt?
What is phishing? Phishing refers to attempts by hackers – or criminals – to impersonate a trusted communication partner in a digital communication
humbuglabs.org
Applications & Variations for telephony
How to Use Your Telephony. Applications & Variations
In a professional business environment, addressing customers and prospects in a friendly, direct and informative manner is an indispensable prerequisite
humbuglabs.org